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Shipping Policies

We provide FREE shipping over $80.00 for US and $200.00 worldwide.

US Domestic Shipping

How to get FREE Shipping:

  • Place your online order of $80.00 or more*
  • Ship to an address within the United States (including U.S. territories)
  • Likely, we ship your package with USPS
  • Your shipment should arrive within 2-6 business days from your order

* Your total purchase must reach the designated amount after any discounts are applied and prior to the costs of shipping and tax.

Order by 1 p.m. (CST), We'll Ship the Same Day

Domestic orders placed Monday - Friday by 1 p.m. Central Time (in Chicago) will be packed and shipped the same day, pending verification of billing information and the shipping method selected. International orders or out-of-stock items will be processed as quickly as possible, but cannot be shipped out the same day.

Our standard shipping rate is $6.90 if your order total is less than $80.00

Back-ordered items

All in-stock products generally ship within 24 hours of the order being placed. When available, the back-ordered item(s) will ship, free of charge to the customer. Domestic backordered items are usually shipped within 3-7 business days.

Additional US Domestic Shipping Details

  • Orders to PO. Boxes, APO/FPO/DPO are sent via USPS only.
  • We will notify you of any complications with your credit card.
  • Oradix Inc. follows all national and international regulations regarding the sale, purchase and shipment of any product or product ingredient.

International Shipping

Most international order are shipped via USPS and take approximately 7-14 days for delivery.

How to get FREE International Shipping:

  1. Place your online order of $299.00 or more*
  2. Ship to an address within the United States (including U.S. territories)
  3. Likely, we ship your package with USPS
  4. Your shipment should arrive within 2-6 business days from your order

* Your total purchase must reach the designated amount after any discounts are applied and prior to the costs of shipping and tax.

Local duties, insurance costs, or value-added taxes, if assessed, are the responsibility of the package recipient, who will be billed by the local Customs office.
We will notify you of any complications with your credit card.
Oradix Inc. follows all national and international regulations regarding the sale, purchase and shipment of any product or product ingredient.
Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, orders that can't be delivered due to an address error, or orders seized by Customs. Refunds will not be issued for any order that is delivered, proven by the tracking delivery information of the local carrier, however, misplaced or stolen locally after delivery.

Back-ordered items

Any back order item will delay your international delivery unless you contact Oradix Inc. via [email protected]. Your order will be automatically shipped when all the products are available.

Which countries/regions do you ship to?

We currently ship to all countries. However, shipping carriers might refuse to deliver packages to cerstain countries due to war or social upheaval. Oradix inc. is not able to take responsibility for packages lost in a war, societal breakdown, natural diaster or local disruption of delivery due to strike or other major events.

Have a Return? Please always contact us before you ship an item back

Rely on the Oradix Inc.100% satisfaction guarantee
You may return any item purchased from Oradix for any reason within thirty (60) days of purchase. The product ship date is the date of purchase. Refunds for unopened items will be issued via your original form of payment with one exception. Shipping and handling charges are non-refundable (there is a shipping charge even if the shipping is free to our customers). Once your return has been received, we will issue a refund within 30 days.

Oradix Inc. reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.

Make a Return By Mail:

Send your purchase and receipt to our Returns Department. For returns via mail, you must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the 60 day period.
Oradix Inc./Return
807 Airport Access, Unit D
Traverse City, MI  49686
United States

Still have questions?

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